It helps you know which method is for your situation. Before following these methods, you need to learn the possible cause first. Here are 6 effective to fix old emails not showing in Outlook 365. How to Fix Outlook Not Showing Old Emails Problem Your old emails are archived by Outlook or yourself.You accidentally delete old emails in Outlook.Improper Outlook settings in Outlook, such as sync settings, view settings, etc.Here we summarize some possible reasons as follows: Outlook not showing old emails is a very common issues, especially for new users, ranging from 1-12 months, and it has many reasons. But this did not resolve the issue either.” Why Is My Outlook Not Showing Old Emails? The slider has been set to "all", I think this was the one to keep all messages without deleting them after a certain point. There are no rules that would limit e-mail viewing. The old emails can be viewed through the search feature, but not just by clicking the inbox folder. “Old emails (anything past today) keep disappearing. Outlook 2016/Windows 10: Old Emails Missing from Inbox
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